Terms & Conditions

Last updated: October 2026

1. Tickets & Bookings

Online bookings are confirmed instantly and receive a unique booking code. E-tickets are valid only for the selected visit date and ticket type. Each e-ticket contains a unique barcode and can be used once; it is scanned at the gate.

2. Payment

Online bookings are paid at the gate on arrival (cash or accepted card). Prices shown online reflect current rates; the rate applicable at the time of booking applies to your booking. Management may revise prices without prior notice for future visits.

3. Entry & Validity

Tickets are valid until their printed expiry date. The park may refuse entry or remove any visitor behaving dangerously, or in breach of park rules, without refund. Re-entry requires a new ticket unless stated otherwise.

4. Cancellations & Refunds

Unused online bookings may be cancelled at the gate office on or before the visit date for a full refund of the displayed price. No refunds are given after entry, for weather-related early closure, or for partially used tickets. The park may close attractions for safety without compensation beyond re-validation of the affected ticket.

5. Safety & Liability

Visitors must follow all posted rules and staff instructions. The management is not liable for injuries caused by ignoring ride restrictions, or for loss/damage of personal belongings. Lockers are provided where available.

6. Group Bookings & Events

School trips, parties and corporate events require advance confirmation through the contact channels. Deposits may apply and are governed by the event agreement signed at booking.

7. Changes to These Terms

These terms may be updated periodically. The version published on this website at the time of your booking applies to that booking.