Privacy Policy

1. Information We Collect

When you book a ticket online we collect the details you provide: your name, phone number, optional email address and your selected visit information (ticket types, quantities and date). When you use the contact form we collect your name and message along with any contact details you share.

2. Why We Collect It

• To issue and manage your e-tickets and allow gate entry via barcode scanning.
• To let you retrieve lost bookings through our lookup page using your code or phone number.
• To operate parking, verification and safety systems inside the park.
• To respond to your questions or feedback submitted through the contact form.

3. What We Do NOT Do

• We do not ask for account passwords — online booking requires no login.
• We do not sell or rent your personal data to third parties.
• We do not store payment card details on this website; gate payments are handled at the counter.

4. Data Security & Retention

Booking records are stored on secured servers with access limited to authorised park staff. Records are retained for accounting and audit purposes in line with local regulations, after which they are archived or deleted.

5. CCTV at the Park

For visitor safety, CCTV cameras monitor public areas of the park during opening hours. Footage is retained for a limited period and accessed only for security purposes.

6. Your Choices

You may request correction or removal of your contact-form messages by contacting us. Booking records cannot be fully removed while required for financial audit, but personal identifiers can be masked on request.

7. Contact

For any privacy question, reach us through the contact page or call the number listed there.